How to Deposit

In order to trade on your TradeCapitalPlus account once the verification process is complete, you will need to send us a deposit. We offer several different methods to transfer funds safely and quickly. Please select from one of the choices listed below:

• Credit or Debit Card
• Wire Transfer

To deposit funds log in to your trading account and select the desired method of depositing. Enter all the requested details and then check the accuracy of the details you have given. Then, click “Deposit” to complete the fund transfer process.

In order to send us funds, please log in to your trading account and confirm your preferred deposit method. You will be asked to provide your order information, and you will have an opportunity to confirm the submitted details. Finally, click “Deposit” to begin the transfer.

For deposits by credit card or debit card, the payment is usually immediate, and you will receive a notification when your funds are available for trading. For wire deposits, we will need a copy of your receipt to match incoming deposits with the details of your account.

Deposit Currency

The deposit currency depends on the currency that you selected during the account registration process. Currently, TradeCapitalPlus accepts the following currencies:

• U.S Dollar
• Euro
• British Pound

Once you have selected a base currency for your account, we are not able to switch to a new base currency in the future.

Deposit Minimums

New accounts have a minimum deposit amount of 250 units of your account’s base currency (USD, EUR or GBP). This applies to both credit/debit card deposits and wire deposits.

Withdrawing Funds

As part of our anti-money laundering process, we are required to send withdrawals back to the originating account/credit card. This means that if the funds were received by credit or debit card, they will be returned to the card through which you deposited your funds in the first place. Also, funds deposited by wire will be sent back to the account from which they were submitted. We ask that you allow up to 7 business days for the withdrawal to be processed.

The minimum withdrawal amount is 50 units of your accounts base currency (USD, EUR or GBP). There is a 3.5 percent withdrawal processing fee that is applicable to credit or debit card orders. Wire withdrawals are subject to a $15 fee.

Refund Policy

In case a Client has paid or deposited money with the Company with respect to the services offered by the Company through the website, the Company reserves the right to refund/send back to the Client any amounts received in any of the following events:

a) Upon the Client’s request, and subject to the Client’s balance with the Company and subject to the Client being KYC compliant. or

b) Mutual agreement between Company and Client. or

c) The Company’s requirements for the provision of services have not been met by the Client. or

d) Upon termination of the contractual relations between the Parties with or without cause. All though subject to any debt of the Client towards the Company.

Verification and Withdrawals

Before you can withdraw funds from your trading account, you need to confirm that your trading account has been fully verified. Validation is achieved when you comply with the KYC (“Know your client”) procedure. To establish the identity, ownership, and legitimacy of our Account holders, we will require you to submit the following documents:

Your account needs to be fully verified before we can process any withdrawal requests. This allows us to confirm your identity and your ownership of any funds you send us for placement into your account. The documents mandated to activate your account are listed on our page related to the KYC (Know Your Client) process. However, for your convenience, we can summarize them as follows:

Color copy of a government-issued ID, such as a drivers license or passport.

Proof of residency, like a utility bill or bank statement, issued within the last 3 months which shows the entire home address.

Color copies of the front and back of any credit or debit cards used to make deposits. We need to see your name as listed on the trading account, the first six and last four digits on the card, the expiration date, your signature, and the last four digits of the card replicated on the back. You can cover up the CVV code.

Some accounts need a voice signature. If this applies to you, our customer support team will notify you by email with instructions.

A bonus agreement, which needs to be completed, signed, and returned if you participate in our bonus incentive program.

Any documents that are sent to us must be in color, and should include the entirety of the document, including all four corners, and should include the front and back, if there is information on both sides of the document.

Please visit our KYC page or contact us if there are any questions about submitting your documentation. You can submit documents to our compliance team for review by including them as attachments in an email directed to